Terms & Conditions

Terms and conditions:

www.travelink.co.in is owned, operated and maintained by TRAVELINK, a company incorporated and existing in accordance with the laws of the Republic of India. TRAVELINK also operates a business-to-business website through which it provides ticketing agencies, travel agents, tour operators, and such other persons(referred to individually as the “agent” and collectively as “Agents” with an online platform to offer ticketing services to consumers(Services). Each agent may utilize the services, as perthe terms contained hereunder, by using the website.  When you browse or use this site you accept without limitation or qualification, the terms and conditions set forth below. Kindly go through all the terms and conditions carefully before making any booking though our website. Our website contains many other sub-site which might contain their own terms and conditions of use specific to that sub-sites.


It will benefit to you if you revisit this site from time to time, as we might modify these as per company’s need. The content to this side is solely for personal use. You shall not distribute, modify, exchange, sell or transmit anything you copy from this site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

As long as you comply with the terms and conditions of use, TRAVELINK grants you a non-transferable, limited right to enter, view and use this site. You agree not to bother or attempt to interrupt the operation of this site in any way.

Access to certain areas of this site might be available only to registered members. To become a registered member, you may be required to answer definite questions. Answering to such questions may be mandatory or/and optional of this. You represent the warrant that all information you provide to us, about yourself, and others is true and accurate. All the materials in this site not limiting but including  the pictures, audios, software, text, icons  and similar to (the “Content”),are protected by copyright under international conventions and copyright laws. The Content here cannot be used by you, except as specified herein. You hence agree to follow all instructions on this site limiting the way you may use it.

Proprietorship on logos:

There are number of proprietary logos, service marks and/or trademarks found on this site whether owned/used by TRAVELINK or other entities. By dis-playing on them on this site, TRAVELINK is not granting you any licence to use those proprietary logos, service marks or trademarks. Any unauthorised use of such content may result in legal consequences such as copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

Copyright claim:

You may download the copy/copies of the Content which is to be used only by you for your personal use at home unless the subsite you are accessing states that you may not. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it.

Other rights:

This sight may contain bulletin boards, chat rooms, access to mailing lists or other messages or communication facilities, you agree to use them only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using this site or facility available here, you shall not do any of the following:

a)    Dishonour, abuse, harass, stalk, threaten or otherwise violate the legal rights (which includes rights of privacy and publicity) of others.

b)    Publish, post, distribute or spreading any abusive, infringing, obscene, indecent or unlawful material or information.

c)    Uploading or attaching files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefor as may be required by law.

d)    Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another's computer.



When making any booking from our site, make sure you understood all the policy and terms mentioned. Your right to refund of any charge from your credit card or if paid in any other ways was agreed by us. We ask you not to make any booking through our website unless you completely understand and agree to the terms and conditions mentioned. Once payment is made we consider that you have read and accepted the terms and conditions for the booking procedure.


It Is Strictly Prohibited From Posting Or Transfer mitting Any Defamatory, Libellous, Obscene, Pornography, Disrespectful, Threatening Or Illegal Material Or Any Material That Could Constitute Or Encourage Conduct That Would Be Considered A Criminal Offence Or Give Rise To Civil Liability Or Otherwise Violate Any Law. Internet Transmissions Materials Are Never Completely Private And Secure. You Understand That Any Message Or Any Information You Send To This Site May Be Read Or Intercepted By Others Unless For There Is Anything Special Notice Or A Particular Message (Foe Example Credit Card Information) Is Encrypted (Send In Code).Technical Inaccuracies Or Typographical Errors Could Be Include By The Material Of This Site May Be Change Or Improved At Any Time.


In This Site The Material Could Include Technical Inaccuracies Or Typographical Errors. Travelink May Make Changes Or Improvements At Any Time. The Material On This Site Are Provided On An “As Is” Basis, Without Warranties Of Any Kind Either Expressed Or Implied.  It Is Not The Responsibility Of Travelink For Any Inaccuracies In The Photos. The Chain or the Individual Property Will Be Responsible to Ensure the Accuracy of the Photos Displayed .Travelink disclaims All Warranties of Merchantability and Fitness for a Particular Purpose, To the Fullest Extent Permissible to Applicable Law. Travelink Does Not Warrant Or Make Any Representation Regarding The Use Of Or The Result Of The Use Of Material On The Site In Terms Of Their  Exactitude, Accuracy, Reliability, Or Otherwise, As Such Material Is Derived From Other Service Providers Such As Airlines, Hotel Owners And Tour Operators.

Travelink Does Not Warrant That The Function Contained In This Site Will Be Uninterrupted Or Error Free That Defects Will Be Corrected. Or That This Site Or The Servers That Make It Available Are Free Of Virus Or Any Other Harmful Components, But Shall Endeavour To Ensure Your Fullest Satisfaction. 


You Acknowledge That This Website Is Provided Only On The Basis Set Out In These Terms And Conditions. Your Uninterrupted Access Or Use Of This Website On This Basis On This Basis May Be Prevented By Certain Factors Outside Our Reasonable Control Including, Without Limitation, The Unavailability, Inoperability Or Interruption Of The Internet Or Other Telecommunications Services Or As A Result Of Any Maintenances Or Other Service Work Carried Out Carried Out On This Website. Travelink Does Not Accept Any Responsibility And Will Not Be Liable For Any Loss Or Damage Whatsoever Arising Out Of Or In Connection With Any Ability / Inability To Access Or To Use The Site.

It’s Also Acknowledge To You That Through This Site Travelink Merely Provides Intermediary Services In Order To Facilitate The Highest Quality Services To You. Travelink Shall Not Be Or Consider To Be Responsible For Any Lack Of Services Provided By Any Person (Airline, Travel/Tour Operator, Hotel, Facility Or Similar Agency) You Shall Engage Or Hire Or Appoint Pursuant To Or Resulting From The Material Available In This Site, As Travelink Is Not The Last-Mile Service Provider To You.

Travelink Will Not Be Liable To You Or To Any Other Person For Any Direct, Indirect Incidental, Punitive Or Consequential Loss, Damage Cost Or Expense Of Any Kind Whatsoever And Howsoever Caused From Out Of Usage Of This Site.

In Spite Of Anything Else To The Contrary Contained Elsewhere herein Or Otherwise At Law, Travelink Liability (Whether By Way Of Indemnification To You Or Otherwise) Shall Be Restricted To A Maximum Of Inr 1000 (Indian Rupees One Thousand Only).


The Product And Services Displayed On The Site May Vary Or May Not Be Available For Purchase In Your Particular Country Or Locality. The References To Such Product And Services On The Site Does Not Imply Or Warrant That These Products Or Services Will Be Available at Any Time In Your Particular Geographical Location. You Should Check With Your Travelink Authorized Representative Or Contacts Our Services Provider For The Availability Of Specific Products And Services In The Area.


Travelink May Change Or Remove Any Part Of These Terms And Condition Of Use At Any Time As Per The Need Of Travelink To Add Or Change Without Notice. Any Changes To These Terms And Conditions Of Use Or Any Terms Posted On This Site Will Be Applied As Soon As They Are Posted. By Continuing To Use This Site After Any Changes Are Posted, You Are Indicating Your Acceptance Of Those Changes.

Travelink May Add , Change Discontinue, Remove Or Suspend Any Other Content Posted On this Site, Temporarily Or Permanently, At Any Time , Without Notice And Without Liability. To Ensure That The Security, Safety And Integrity Of Travelink’s System, As Well As Its Clients Interests Are Remain Well Protected, The Right To Undertake All Necessary Steps Travelink Reserves. Towards This End, Travelink May Take Various Steps To Verify And Confirm The Authenticity, Enforceability And Validity Of Orders Placed By You.

If Travelink In Its Sole And Exclusive Discretion, Concludes That The Said Orders Are Not Or Do Not Reasonability Appear To Be , Authentic , Enforceable Or Valid , Then Travelink May Cancel The Said Orders At Any Time Up To 4 Hours Before The Scheduled Time Of Departure Of The Relevant Flight Or 4 Hours Before The Expected Date Of Visit To Any Property Booked Through Travelink.


You May Travel To Certain Destinations Which Involve Greater Risks Than Others, Will Be Entirely At Your Risk As To Cost And Consequences.

Before booking travel to certain international destinations TRAVELINK request you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them.

By offering for a sale travel to particular international destinations, TRAVELINK does not represent or warrant that travel to such point is advisable or without risk. TRAVELINK does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations. TRAVELINK reserves its exclusive right in its sole discretion to alter, limit or discontinue the site or any material posted herein, in any respect. Travelink Shall Have No Obligation To Take The Needs Of Any User Into Consideration In Connection Therewith. Travelink Reserves Its Right To Deny In Its Sole Discretion Any User Access To This Or Any Portion Thereof With Out Notice.

There Would Be No Waiver By Travelink Of Any Provision Of These Terms And Conditions Shall Be Binding Except As Set Forth In Writing And Signed By Its Duly Authorized Representative.

Any Disputes Arising In Connection With The Service Agreement Shall Be Settled In The First Instance By Good Faith Negotiations, And If The Dispute Cannot Be Settled Within 7 Days By Mutual Discussions , The Same Shall Be Settled By Arbitration Under The Arbitration And Conciliation Act 1996 By A Sole Arbitration To Be Appointed By Traveink Online , By Which The Venue Of The Arbitration Shall Be Kolkata And The Arbitration Proceedings To Be Conducted  In English, Each Party Shall Bear Its Own Costs (Including Legal costs)For Participating In The Arbitration Proceedings , And The Arbitrator’s Fees And Expenses And Other Incidental Expenses Shall Be Paid By The Parties As Determined By The Arbitrator.

Travelink Provides B2A Wholesale Rates Which Must Be Sold As Part Of The Packages And Must Not Be Standalone.

These Terms And Conditions Are Governed By And Shall Be Constructed In Accordance With The Laws Of The Republic Of India And Any Dispute Shall Exclusively Be Subject To The Jurisdiction Of Appropriate Courts Situated At Kolkata.